Tesoro Corporation
Tesoro Corporation Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Tesoro Corporation has 1.4 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Convenient, Most of the time i get great service, Nove for me.
Cons: Customer gets blamed for malfunctioning pumps, No one cares.Recent recommendations regarding this business are as follows: "Do not use gift cards at Arco stations", "Do NOT about gas from any Tesoro", "Please wear masks to try and help protect the employees that have to work inside of this store.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Tesoro Corporation has 1.4 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Convenient, Most of the time i get great service, Nove for me.
Cons: Customer gets blamed for malfunctioning pumps, No one cares.Recent recommendations regarding this business are as follows: "Do not use gift cards at Arco stations", "Do NOT about gas from any Tesoro", "Please wear masks to try and help protect the employees that have to work inside of this store.".
Consumers are not pleased with Billing Practices and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHold placed on my Visa debit card
- Nove for me
- No one cares
Preferred solution: Full refund
User's recommendation: Do not use gift cards at Arco stations
Fix it
I’m criticized for not wearing a mask when the people in the office does not wear a mask
Complaint Bad fuel owner admitted they had water running into tanks
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGas pump spill
The nozel never shut off and kept pumping gas and not turning off. Many many gallons were all over me, my shoes, my vehicle, the pump station, the concrete and was running to other pump stations.
My pants and shoes were covered in gas and my shoes were literally melting on the bottoms. As soon as I got the pump to stop I went inside and told the clerk. She called the owner. I talked directly to the owner and interrupted when I was explaining what happened and before I finished she blamed me 100%.
I said so Im to blame for YOUR pump malfunctioning l. She said yes. I said Ive been pumping gas for 30 years and this has NEVER happened. She blamed me again and refused to give me a refund or do anything at all about all that gas that has now caused an environmental issues.
I said what are you going to do about the gas and she said it would evaporate . I drove past this same station 6 hours later and the pump was marked out of service. So if I am to blame, why was it taken out of service??? Answer: because there is a malfunction in that pump!
I called the HQ customer service and made a complaint and have not heard from them since.
I will continue to contact higher up the food chain and other agencies if Im not refunded.
I have a full video of the aftermath and conversation and ready to go viral with the video but am giving them ample time to make this right with me. Not waiting much longer.
- Convenient
- Customer gets blamed for malfunctioning pumps
Preferred solution: Full refund
User's recommendation: Do NOT about gas from any Tesoro
Customer service bad!
- Most of the time i get great service
Preferred solution: Let the company propose a solution
Complaint of unsafe conditions and risk to customers.
Preferred solution: Let the company propose a solution
User's recommendation: Please wear masks to try and help protect the employees that have to work inside of this store.
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